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Privacy Policy


Welcome to We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.

Information We Collect

When you visit, we may collect the following types of information:

Personal Information:

  • Contact Us Form: If you use the contact us form, we collect your name and email address to respond to your inquiries.
  • Client Portal and Appointment Scheduling: When you interact with our client portal through Sessions Health or schedule appointments via Calendly, you may be required to provide personal information such as your name, email address, and phone number.

Non-Personal Information: We may collect non-personal information about your visit, such as your IP address, browser type, and the pages you visit on our site. This information helps us understand how our website is being used and improve your experience.

Use of Information

The information collected on is used for the following purposes:

  • To respond to inquiries made through the contact us form.
  • To provide you with information about our services.
  • To facilitate your use of our client portal through Sessions Health and appointment scheduling via Calendly.
  • To improve our website and the services we offer.

We do not sell, trade, or otherwise transfer your personal information to outside parties.

Third-Party Links contains links to third-party websites, including our client portal through Sessions Health, Calendly for scheduling appointments, and IngramSpark for purchasing books. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of the website after any modifications indicates your acceptance of the new terms.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Email: [email protected]

Willow Haven Counseling
Concord, NC 28027

Thank you for visiting and for trusting us with your privacy.

This Privacy Policy is effective as of 06/01/2024.